Rockwall Family NEW ERA

Speedy Delivery and Professional Packaging

We can offer a variety of shipping options due to our long-term relationship with UPS FedEx DHL. Our warehouse staff are highly trained and will pack the items according to our exact and precise specifications. Your products will be subjected to an extensive inspection and be securely packaged before being delivered. We ship to hundreds of thousands of customers daily across various countries. This is an indication of our determination to become the largest online retailer worldwide. Warehouses and distribution centres can be located in Europe as well as in the USA.

Orders with more than one item are assigned processing periods according to each item.

Prior to shipment, we examine the items ordered carefully before shipping. Most orders are shipped within 48 hours. It is expected that delivery will take between 3 and 7 days.

Returns

We do not manage the stock in our factory and warehouse. So the actual stock may change at any time. Please be aware that it's possible that your order will run out of stock even after you have made the order.

Our policy runs for a period of 30 days. If thirty days have passed from the date you purchased the item, we cannot provide a refund or exchange.

The item must not be used, and it must be in the original packaging. You must have the item in the original packaging.